FAQs
What areas do you serve?
Lux Class Cleaning is proud to serve Houston and the surrounding Areas! A travel fee may apply if necessary. Please contact us to verify if we cover your specific location.
How do I schedule a cleaning service?
Scheduling a cleaning service is easy! Simply visit our online booking system, choose your desired service, pick a convenient date and time, and provide your contact information. We'll confirm your appointment shortly.
Do I need to be present during the cleaning?
While you're welcome to be present during the cleaning, it's not required. Our professional cleaning team can work independently, ensuring a seamless and efficient cleaning experience.
How do you determine pricing for your cleaning services?
Our pricing is based on the size of your space and the specific services requested. We offer transparent pricing with no hidden fees. For a more detailed quote, please contact us or use our online booking system.
Are your cleaning professionals insured?
Yes, all of our cleaning professionals are insured to ensure the safety and security of your property.
What if I'm not satisfied with the cleaning service?
Your satisfaction is our top priority. If you're not completely happy with our service, please contact us within 24 hours, and we'll address any concerns promptly.
Can I cancel or reschedule my cleaning appointment?
Yes, you can cancel or reschedule your appointment up to 24 hours before the scheduled cleaning time without any charges. For cancellations or rescheduling within 24 hours, a cancellation fee may apply.