Service Description
As your tenancy concludes, Lux Class Cleaning steps in to ensure a seamless and impeccable transition with our premium end-of-tenancy cleaning services. We turn every corner of your house into a gleaming testament to your respectful occupancy, starting with a thorough dusting of light fixtures, fan blades, window blinds, vents, and baseboards. Any visible stains on the walls are diligently scrubbed, and interior windows are polished to a shine.
The kitchen will reflect culinary excellence, with swept and mopped floors, wiped surfaces, and an empty trash can. The sink will gleam, the backsplash sparkle, and the appliances, both inside and out will be immaculately clean. The pantry, oven, cabinets, fridge, and freezer will all be scrubbed to perfection.
Living spaces, dining rooms, and any office spaces will be rejuvenated through our detailed cleaning process, encompassing vacuumed and mopped floors, and spotless surfaces.
In the bathroom, every fixture, including the shower, tub, toilets, and sinks, are meticulously cleaned, with the floors swept and mopped to a high sheen. Mirrors will be polished, and the shower and grout are given a detailed scrubbing.
Lastly, in the bedrooms, any remaining furniture will be dusted, surfaces wiped, and floors swept, mopped, and vacuumed, leaving the room ready for the next occupant.
With Lux Class Cleaning, we promise an end-of-tenancy service that assures a clean, welcoming space for the next tenant, a nod of approval from your landlord/property management, and a parting image of luxury.
Terms and Conditions:
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Removal of Furniture and Personal Items: For our move-out cleaning service, all furniture and personal items must be completely removed from the home prior to our arrival. We are not responsible for moving any personal items due to liability concerns. If any items remain in the home, the cleaning will not be performed, and a cancellation fee of 50% of the service price will be charged.
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Utilities Requirement: The property must have functioning air conditioning, electricity, and running water for our cleaners to perform their duties. If any of these utilities are not available, we will be unable to proceed with the cleaning, and a cancellation fee of 50% of the service price will be charged.
Cancelation Policy
We understand that unforeseen circumstances may arise that could force you to postpone or cancel your cleaning service. However, please note our policies regarding such situations to ensure fair and efficient service to all our clients.
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Cancellation Policy:
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If a cancellation is made more than 24 hours before the scheduled service, there will be no cancellation fee.
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If a cancellation is made within 24 hours of the scheduled service, a cancellation fee of 50% of the service price will apply.
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If a cancellation is made within 4 hours of the scheduled service, we will charge 100% of the service price.
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Rescheduling Policy:
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Clients may reschedule their service more than 24 hours before the scheduled appointment without incurring any rescheduling fee.
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If a client reschedules within 24 hours to 2 hours of the scheduled appointment, a rescheduling fee of 20% of the service price will apply.
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Please note that we implement these policies to compensate for the time and resources allocated for your service, which could have been utilized for other clients. We appreciate your understanding and cooperation. If you have any questions or need further clarification, please don't hesitate to contact us.
Thank you for choosing Lux Class Cleaning. We are committed to providing you with the highest level of service, and we appreciate your understanding and compliance with these policies.